Legal & Governance

Privacy Policy

This Privacy Policy describes how Figures Lab (figureslab.in) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

  • Contact details: Name, address, phone number, and email address.
  • Order information: Name, billing address, shipping address, payment confirmation, email, and phone.
  • Account information: Username, password, security questions, and credentials.
  • Customer support information: Details included in communications with our support team.

Information We Collect about Your Usage

We automatically collect certain information about your interaction with the Services ("Usage Data") using Cookies, pixels, and similar technologies. Usage Data includes device information, browser type, IP address, network connection, and interaction analytics.

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers who collect information on our behalf, such as payment processors, analytics providers, and IT infrastructure vendors.

How We Use Your Personal Information

  • Providing Products and Services: Fulfilling orders, processing payments, arranging shipping, managing your account, and facilitating customer support.
  • Marketing & Advertising: Sending promotional updates, special offers, and tailored content where permitted.
  • Security & Fraud Prevention: Detecting, investigating, and preventing malicious or fraudulent activities.
  • Customer Support & Service Improvement: Responding to inquiries and optimizing user experience.

Cookies & Tracking Technologies

We use Cookies to power and improve our Site, remember user preferences, and analyze traffic. You can adjust your browser settings to decline Cookies, though some functionality may be limited.

Your Rights & Choices

Depending on applicable laws, you may have the following rights regarding your personal data:

✓ Right to Access / Know
✓ Right to Delete
✓ Right to Correct
✓ Right of Portability
✓ Restriction of Processing
✓ Withdrawal of Consent

Questions about our Privacy Policy?

If you have any questions or would like to exercise your rights, contact us at:

hello@figureslab.in